Privacy Policy

This privacy policy explains how Desert Diamond Auto Spa collects, uses, and protects your personal information when you use our site and services. We are committed to safeguarding your privacy and handling your data responsibly in accordance with applicable data protection laws.

Information We Collect: We collect various types of information in connection with the services we provide. This may include personal data you provide directly to us, such as your name and information related to the automotive services you request or receive. We may also collect information about your use of our online platform, which could include technical information about the device and browser you use, how you interact with our site, and usage data.

How We Collect Information: We collect information when you voluntarily provide it to us, such as when you request a service or contact us through our site. We also collect certain information automatically as you navigate through our site, which may involve the use of cookies and similar technologies.

How We Use Your Information: We use the information we collect for several purposes: - To provide and manage the automotive services you request, such as car washing, detailing, polishing, ceramic coating, interior cleaning, waxing, engine bay cleaning, and tire and rim care. - To communicate with you regarding your service requests or inquiries. - To process payments for our services. - To improve our services, our online platform, and the user experience. - To send you promotional materials or information about services we believe may be of interest to you, where permitted by law or with your consent. - To comply with legal obligations and protect our rights and interests. The legal basis for processing your data typically includes fulfilling a contract with you, obtaining your consent, pursuing our legitimate business interests, or complying with legal requirements.

Sharing Your Information: We do not sell or rent your personal information to third parties. We may share your information with trusted third-party service providers who perform functions on our behalf, such as payment processing, website hosting, data analysis, and marketing assistance. These third parties are contractually obligated to protect your information and use it only for the purposes for which it was disclosed. We may also disclose your information if required by law, to enforce our site policies, or to protect our or others' rights, property, or safety.

Data Security: We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. While we strive to protect your data, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

Data Retention: We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.

Your Data Protection Rights: Depending on your location and applicable laws, you may have certain rights regarding your personal data. These rights may include: - The right to access the personal information we hold about you. - The right to request correction of inaccurate or incomplete data. - The right to request deletion of your personal information. - The right to request restriction of processing your personal information. - The right to object to the processing of your personal information. - The right to data portability (receiving your data in a structured, commonly used, and machine-readable format). - The right to withdraw consent at any time where processing is based on consent. - The right to lodge a complaint with a supervisory authority. To exercise any of these rights, please contact us using the details provided below.

Children's Privacy: Our site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will delete such information from our records.

Changes to This Privacy Policy: We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page. We encourage you to review this policy periodically.

Contact Us: If you have any questions about this privacy policy or our data practices, you can contact us at: Desert Diamond Auto Spa Plot 412 Street 26A, Al Quoz 3, Dubai, Dubai, 500021, UAE.